bengal77's
Privacy Policy

bengal77 is a trusted online casino and betting platform serving users in Bangladesh. We believe that protecting your privacy is a fundamental right. This privacy policy explains what types of information we collect, how it is used, with whom it may be shared, and what rights you hold regarding your information.

1.1 Information Provided at Registration

When you open an account at bengal77, we collect the following personal information:

• Full name (in Bengali or English)
• Date of birth — we ensure that only those aged 21 or above can register
• Email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• Bank account details (where applicable)
• Password (stored in encrypted form — never in plain text)

1.2 Identity Verification Information

For security and fraud prevention, bengal77 may verify a user's identity where necessary. The following information may be requested during this process:

• National ID (NID) number or photo
• Passport or other government-issued identity document
• Proof of address (utility bill, bank statement, etc.)

1.3 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Date and time of access to the website
• A record of which pages you visited
• Cookie and session information

1.4 Transaction Information

Details of every financial transaction, including deposit and withdrawal information, are stored securely in our system. This includes a record of every deposit and withdrawal made via bKash, Nagad, Rocket, or bank transfer.

bengal77 uses your personal information only for the following legitimate purposes:

2.1 Account Management and Service Delivery

This information is used to create and manage your account, recover passwords, ensure login security, and deliver all our services properly.

2.2 Processing Financial Transactions

Your payment information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳300 and the minimum withdrawal is ৳500.

2.3 Security and Fraud Prevention

We analyze information to prevent unauthorized access, fraudulent activity, and money laundering on our platform. This is essential for the protection of all users.

2.4 Customer Support

Our 24/7 live chat support team uses your account information to resolve your issues. Without it, providing effective support is not possible.

2.5 Meeting Legal Obligations

Information may be used to comply with applicable laws and regulations and to respond to legitimate requests from government or regulatory authorities.

2.6 Service Improvement

Aggregate (non-personally identifiable) information is used to improve the user experience and analyze the performance of our platform.

Cookies are used on the bengal77 website. Cookies are small text files that your browser stores on your device.

3.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain login sessions, perform security verification, and remember preferences. Disabling these cookies will cause the website to not function properly.

3.2 Functional Cookies

These cookies are used for your preferred language, page settings, and personalized experience.

3.3 Analytical Cookies

These cookies are used to understand website traffic and usage patterns. This information is processed in aggregate and does not identify any individual.

bengal77 does not sell, rent, or transfer your personal information to third parties for free. However, limited information may be shared with the following parties in specific circumstances:

4.1 Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, or the relevant bank to complete financial transactions. These third parties are governed by their own privacy policies.

4.2 Security and Verification Partners

Limited information may be shared with trusted security service providers for identity verification and fraud prevention. These parties are contractually bound to comply with bengal77's privacy standards.

4.3 Legal Authorities

We may be required to provide information to law enforcement agencies pursuant to court orders, legal obligations, or government investigations. In such cases, we will provide only the minimum information necessary.

4.4 Business Transfers

If your information needs to be transferred in the event of a merger, acquisition, or asset sale, we will ensure that the new entity also maintains the standards of this privacy policy.

bengal77 uses industry-standard security technology to keep your information secure:

5.1 Encryption Technology

Our entire website is protected by SSL (Secure Socket Layer) encryption. All information transmitted between your browser and our servers — especially passwords and payment information — remains encrypted.

5.2 Data Storage Security

Your information is stored on secure servers where access is strictly controlled. Only authorized personnel can access specific information required for their designated tasks.

5.3 Password Protection

Your password is stored using a strong hashing algorithm. No bengal77 employee can ever view or know your password. We will never ask for your password via email or chat.

5.4 Regular Security Reviews

We regularly review our security measures and update them in line with the latest cybersecurity standards. That said, no digital system can claim to be 100% secure — so we encourage users to keep their passwords strong and not share them with anyone.

bengal77 does not retain your personal information for longer than necessary. Information is retained according to the following guidelines:

6.1 Active Account Information

All account information is retained for as long as your account remains active. This is necessary to provide services and for you to access your history.

6.2 Closed Account Information

After an account is closed, certain information may be retained for the period required to meet legal obligations and resolve potential disputes.

6.3 Financial Records

Transaction records are retained for the period required by legal and regulatory requirements.

6.4 Data Deletion Requests

If you wish to request deletion of your personal information, please contact our support team. Information that is not required to be kept due to legal obligations will be deleted within a reasonable timeframe.

You have the following rights regarding your information on the bengal77 platform:

7.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will provide it to you within a reasonable timeframe.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected. Information can be updated through your account settings or via our support team.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, information that must be retained due to legal obligations may not be able to be deleted.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. However, this may limit your access to some services.

7.5 Right to Close Your Account

You may request to close your bengal77 account at any time. Please visit our Responsible Gaming page to see self-exclusion options.

bengal77 strictly prohibits any person under the age of 21 from registering or using the platform. Our age verification process ensures that:

• Only those aged 21 or above may open an account
• No information from minors is intentionally collected
• If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted
• Parents or guardians who suspect their child is using our platform may contact us

For more information on responsible gaming, visit our Responsible Gaming page.

bengal77 may update this privacy policy from time to time. Changes will be communicated in the following ways:

9.1 Update Notifications

For any significant changes, we will send a notification to your registered email. The "Last Updated" date at the top of this page will also be changed.

9.2 Consent to Changes

Continued use of our platform after a policy update will be considered your agreement to the new policy. If you do not agree with the changes, you may close your account.

9.3 Previous Versions

If you need a previous version of the privacy policy, please contact our support team.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The bengal77 privacy team is committed to understanding your situation and providing assistance.

Our Bengali-speaking support team will handle any requests or complaints regarding your privacy with honesty.

Also visit our other policy pages for related information: Terms & Conditions · Responsible Gaming · About Us