bengal77 Terms and Conditions

1 General Terms

bengal77 operates an online casino and sports betting platform for users in Bangladesh. These terms and conditions ("Terms") apply between bengal77 ("Platform", "we", "our") and the user ("you", "member").

By visiting this website, creating an account, or using any service, you agree to comply with every provision of these terms. If you do not agree with any part of these terms, please refrain from using our platform.

The following documents also apply alongside these terms and carry the same binding force:

• Privacy Policy
• Responsible Gambling Policy
• Special Terms for Bonuses and Promotions
• Betting Rules

2 Eligibility and Registration

2.1 Age Requirement

To open an account and use any service on bengal77, you must be at least 21 years old. Services on this platform are provided only to those aged 21 or above. We reserve the right to verify age and to close any account where false information has been provided.

2.2 One Account Policy

Each individual may operate only one account. Multiple accounts in the same person's name, multiple accounts from the same IP address, or multiple family members operating accounts from the same device are restricted. If duplicate accounts are detected, both accounts will be closed and any collected bonuses will be cancelled.

2.3 Registration Information

At the time of registration, you must provide accurate, complete, and up-to-date information. The required information includes:

• Full name (as per national identity card)
• Active mobile number
• Valid email address
• Date of birth
• Password (secure and confidential)

Providing false or misleading information may result in the account being suspended or closed at any time.

3 Account Management

3.1 Account Security

It is entirely your responsibility to keep your account login details confidential. You should not share your password with anyone. You are responsible for all activities carried out from your account. If you suspect unauthorized access, notify our support team immediately.

3.2 Verification Process (KYC)

bengal77 conducts an identity verification process to ensure secure transactions. Before a withdrawal request or upon exceeding certain limits, you may be required to submit the following documents:

• Copy of National Identity Card (NID) or passport
• Active mobile number verification
• Proof of ownership of the payment method

bengal77 reserves the right to hold withdrawals until KYC verification is complete.

3.3 Account Suspension

bengal77 reserves the right to temporarily or permanently close any account for the following reasons:

• Violation of these terms
• Fraudulent or deceptive activity
• Providing false information
• Failure to verify age
• Operating multiple accounts
• Direction from legal authorities

4 Deposits and Withdrawals

4.1 Deposits

The following payment methods can be used to make deposits on bengal77: bKash, Nagad, Rocket, and bank transfer.

Deposits are generally credited to the account instantly. If there is a delay due to a technical issue, please notify our support team.

4.2 Withdrawals

Withdrawal requests generally take 5 to 30 minutes to process. The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳500
• KYC verification must be completed before submitting a withdrawal request
• Withdrawals can only be made to the same method used for the deposit
• Withdrawals may be restricted if bonus conditions have not been met
• Withdrawals may be suspended while an active investigation is ongoing on the account

4.3 Currency

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not supported.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳20,000. Example: a deposit of ৳1,000 will earn a bonus of ৳1,200, giving a total balance of ৳2,200. A 20x wagering requirement must be met before the bonus can be used.

5.2 VIP Program and Cashback

bengal77's VIP program has 4 tiers. Weekly cashback is provided at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Progression through VIP tiers is determined by gaming activity and loyalty. Higher tiers come with special benefits and priority service.

5.3 Other Promotions

Various special promotions, reload bonuses, and event-based offers may be provided from time to time. Each promotion will have its own terms, described in detail on that promotion's page.

6 Betting Rules

6.1 General Betting Rules

The following general rules apply to betting on bengal77:

• Bets cannot be cancelled after they are placed, unless a technical error is proven
• Each game and event will have its own specific rules
• In the case of disputed results, bengal77's decision will be considered final
• Bets placed at invalid odds due to a technical error may be cancelled

6.2 Sports Betting

Betting is available on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA, other leagues), kabaddi, and other sporting events. Both live betting and pre-match betting are available.

6.3 Casino Games

Slots, live casino, fishing games, and other casino games are available. Game results are determined by a Random Number Generator (RNG), which ensures fair play.

7 Prohibited Activities

The following activities are completely prohibited on the bengal77 platform:

• Money Laundering: Transacting funds obtained from illegal sources
• Fraud: Attempting to obtain bonuses or winnings through deceptive means
• Bot Use: Betting using automated software or robots
• Multiple Accounts: Operating multiple accounts to take advantage of bonuses
• Hacking: Attempting to interfere with the security of the platform
• Collusion: Playing in a fraudulent manner in coordination with other players
• Underage Gambling: Operating an account on behalf of someone under 21 years of age

8 Privacy and Data Protection

bengal77 places the highest importance on protecting your personal information. We keep all data secure using modern SSL encryption technology.

To learn more about how your information is used, please read our Privacy Policy, which forms an integral part of these terms.

We may collect and use your information for the following purposes:

• Account management and verification
• Financial transaction processing
• Fraud prevention and security
• Compliance with legal obligations
• Providing customer service
• Relevant promotional communications (with your consent)

9 Responsible Gaming

bengal77 is committed to promoting responsible gambling. We believe that gambling is an entertainment activity and can be enjoyed without negative consequences.

The following responsible gaming features are available on our platform:

• Deposit Limits: Set a maximum limit on daily, weekly, or monthly deposits
• Self-Exclusion: The option to exclude yourself from the platform for a specified period
• Loss Limits: Automatically stop betting after losing a set amount
• Time Limits: Set a time limit for daily sessions
• Reality Check: Regular reminders during play

If you notice signs of gambling addiction, contact our support team immediately. Visit our Responsible Gaming page to learn more.

10 Limitation of Liability

To the extent permitted by law, bengal77 accepts no liability for the following:

• Interruptions to gameplay caused by technical errors or internet connectivity issues
• Delays or errors by third-party payment providers
• Technical issues with game software providers
• Unauthorized account access resulting from user negligence
• Personal, financial, or relationship harm caused by gambling

bengal77 makes every effort to provide services without interruption or unavailability, but cannot guarantee uninterrupted service 24/7.

11 Changes to Terms

bengal77 reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

• The "Last Updated" date at the top of the page will be changed
• A notification may be sent by email or on the platform for significant changes
• Continuing to use the platform after any changes will be considered your acceptance of the new terms

It is your responsibility to re-read this page regularly.

12 Contact

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Live Chat: Bengali-language support available 24 hours a day, 7 days a week
• Email: [email protected]

Our support team is always ready to answer all your questions. Contact us for help with your account, payments, or anything else.